Queen Hair. ships most products directly to our customers,Products purchased through our online website ship directly from our store with the following shipping policies:​​​

​

• • Queen Hair ships within the U.S.  & Canada.

• • Orders $800 or higher qualify for free FedEx Ground ground shipping.

• • All shipping costs are non-refundable. Customers are responsible for shipping charges to and from Queen Hair unless the product is defective or was shipped incorrectly. 

• • Orders will receive a confirmation email when the order is placed, followed by an email with tracking information once the order has shipped.

• • To ensure delivery to the correct address please check the shipping information before confirming the order.

• • Once an order is placed, we begin processing the order, changes to the order are not guaranteed. If you need help with an order, please contact us at 1-201-790-6650

• • Orders received before 12:00 p.m.  will ship the same business day. Orders received after 12:00 p.m.  will ship the following business day. Please note that business days refer to Monday through Friday and exclude U.S. holidays.

• • Queen Hair  uses USPS, UPS, FedEx and  DHL for shipping methods.

​

​

 

​

​

​